Last Updated: October 6, 2025
At treeservicecherryhill.com, also referred to here as "treeservicecherryhill.com," "we," or "us," we value your privacy and want you to understand how your information is handled.
This policy outlines what we collect, how we use it, when it may be shared, and the choices available to you. By using treeservicecherryhill.com or any website that links to this notice, you agree to these terms.
Scope
This policy covers information collected:
- On our Website
- Through email, text messages, and other electronic communications with us
- Via our ads and apps on third-party websites when they reference this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect information in three general ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Monitor website performance
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some site features may not function as intended.
Third-party services may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with other companies to serve ads based on your interests.
Those partners may rely on identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our Website and services
- Review, process, and complete service requests
- Match you with service providers that fit your request
- Communicate about requests, updates, and support needs
- Personalize your experience and our marketing messages
- Conduct analytics, research, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following situations:
Service Providers and Provider Networks
When you ask for a quote or service, we share the details needed to respond with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and our business, including providers that support analytics, security, payments, customer service, and marketing.
They may use personal information only to carry out services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that sent you to us.
Aggregated or De-Identified Data
We may share information that has been combined or stripped of details so it no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy and data practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop marketing messages from us. This does not stop messages from the providers we shared your request with.
- Cookies: Adjust cookie settings in your browser or use the opt-out links listed above.
Access and Control
You may ask us to:
- See the personal data we hold about you
- Fix information that is not accurate
- Delete data, where legal or operational requirements allow
- Share concerns about how we use your information
Use the contact information in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm from unauthorized use or disclosure
- Why the data was collected and processed
- Legal and regulatory requirements
- Whether the same purpose can be met in another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is transmitted over SSL. Even so, no transmission or storage system can be considered completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with the proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collecting it
- Categories of third parties we shared it with
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as a "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request that includes "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be changed.
If you continue using the Website after an update, that means you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
